SHIPPING

APOC Store is a curated fashion & art marketplace, connecting you directly to the next generation of creatives. Most of our products are shipped directly from our designers and artists who use their own packaging and shipping provider. Please, note that APOC Store only takes a small commission on sales and cannot provide free shipping and free returns.

SHIPPING TIMES & COSTS

Due to how we operate, delivery times and shipping costs may vary. Our designers and artists aim to dispatch orders within 2 working days of your purchase. Please, see the shipping tab on the product pages for more information on shipping times and fees, which are dependant on where the designer is based. 

For a selection of heavier/larger items in the Art section, shipping is calculated separately. After your purchase, you will receive a quote and can approve any additional costs before shipment.

For any questions regarding shipping times, please email:

 info@apoc-store.com.


TAXES & DUTIES 

Please, note that the product price and shipping costs do not include taxes and import duties. Taxes and import duties may be charged when the shipment reaches the country of destination.
 

RETURNS

You are entitled to return their order for any reason within 14 days of receiving the order unless specified otherwise. If you wish to make a return, please email info@apoc-store.com with ‘’Return - your order number’’ in the subject line, and we will provide you with instructions and the return address. 

The refund will be processed within 2 working days of receiving the item. Please, note that shipping costs can not be refunded, and you are responsible for the costs of returning the goods. 

You have the right to open the package and check the contents, but the product must return unused. All original packaging and price labels must be returned with the product without having been altered.

** Please note that some products are not subject to returns/refunds. This includes all made-to-order and pre-order items, items in the art section, jewelry, accessories, and lingerie.**
 

PAYMENT METHODS

We offer different payment methods, including VISA, MasterCard, and Paypal. All information is encrypted using SSL encryption, which prevents unauthorised access to card details. PayPal also allows secure payment through your credit card or PayPal. You will be redirected to PayPal to finalize your order when checking out. More information about PayPal is available at paypal.com.

For more information about our shipping services or payment methods, please contact our Customer Service at info@apoc-store.com.